How to delete your data
Hanami Enterprises LLC, doing business as Hanami Social, runs automated replies on its own Instagram accounts and on those of businesses it works with. When you comment on one of these accounts' posts or send it a message, our system may keep:
- your Instagram username and the Instagram user ID our app sees for you
- the comment or message that started the conversation, and your replies to the automation
- your email address, if you gave it
- which automated reply you received and when
To delete it
Email contact@hanamisocial.com with the subject "Delete my data" and your Instagram username. We delete your data within 30 days and confirm by email.
If you connected an Instagram account to our app, you can also remove the app in your Instagram or Facebook settings. Meta then tells us automatically, and we delete the data we hold for that account.
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